Why vendor performance management needs a fresh approach

Why vendor performance management needs a fresh approach

In a world where technology has continued to improve the way we communicate and gather feedback, why shouldn’t your vendor performance management be as simple and easy? In brick-and-mortar businesses, wooden suggestion boxes have been replaced by online reviews or...
eBook | Vendor Fees – Are they worth the risk?

eBook | Vendor Fees – Are they worth the risk?

For years, there has been a discussion in the public sector about the viability of vendor-funded procurement software as a method of offsetting the cost of procurement software to the organization. In this model, vendors are charged fees to access open RFPs or bids,...
What would you do with 12 hours saved per RFP project?

What would you do with 12 hours saved per RFP project?

If you could save 12 hours on every bid and RFP, what would you do with that time? It’s an exciting question to answer—and it’s not as unrealistic as it might seem. In a recent Customer Success case study, the Metropolitan Transportation Commission in...
Improve vendor relationships with more frequent feedback

Improve vendor relationships with more frequent feedback

Technology has made it easier to gather feedback and assess performance in a variety of areas, from student learning to employee performance. This has impacted procurement teams as well, giving them more options than ever to collect feedback and manage their vendor...
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