According to our data, you may be a part of the 43% of agencies who made temporary changes during COVID-19 that may need to be reevaluated.

To respond to the pandemic as quickly as possible, your agency may have adopted a patchwork system of tools, such as accepting vendor submissions through email, evaluating proposals using Excel spreadsheets, storing contracts in an online dropbox, and more.

Here’s what we recommend:

While these patchwork systems may have served as a band-aid fix in the early days of the pandemic, they also increase the likeliness of human error, duplicate processes, misplaced files, significant procurement overhead, and audit trail gaps. The danger is that these disparate systems become permanent by default.

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