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Digital transformation is well underway in the public sector, bringing process improvements, time-savings, and better customer service to various functions across the organization. However, many procurement teams remain concerned about how their stakeholders might react to eSourcing software. To better understand the stakeholder mindset, we analyzed the data from over 4,000 stakeholder surveys conducted between 2014 and 2018.
These insights, from vendors and evaluators across North America, dispel common myths to uncover how stakeholders really feel about digital procurement.