Client Success
Your partner for ongoing success
After implementation, you will be matched with a Bonfire Client Success Manager for ongoing,
personalized support at no additional cost. They bring their expertise from supporting hundreds
of other public sector organizations to ensure your team is using Bonfire to its fullest potential.
How we
support you:
Process review
We take a proactive approach to your success, through regular check-ins and process reviews.
Benchmarks and best practices
We surface and share insights from across our client base, so you can learn from the experiences of your public sector peers.
Ongoing training
We provide unlimited training to ensure that Bonfire continues to work for you, even as organizational demands change.
New feature training
The Bonfire platform is always evolving to serve you better. We keep you informed of product updates as they occur.
Professional
development resources
In addition to one-on-one coaching, we also host annual regional user meetups and monthly live webinars for clients. These events provide your team with the opportunity to learn from peers and Bonfire experts, from tactical sessions on specific modules, to new strategies to help you tackle the top challenges facing public procurement teams.
