Case Study: L’Oreal

L’Oreal’s paper-based procurement process was a significant burden on their lean team. Managing supplier relationships and sourcing projects without a centralized database was also a source of risks, such as missing documentation and lack of visibility into supplier performance. 

The L’Oreal team implemented Bonfire to centralize and streamline their sourcing and supplier management in one online repository, where stakeholders across the organization can collaborate on projects easily. 

“Integrating the Bonfire system has shifted our role of managing paperwork to now managing team interactions with suppliers, gaining control over supplier governance and thinking more strategically about who we partner with and how our projects will run in the future.”

– Jon Anderson, product lead for L’Oreal’s travel and retail division, Miami