Collect requests, collaborate with stakeholders, and manage approvals
Create bids, invite vendors, and get results quickly
Engage internal collaborators to score RFx projects
Stay on top of milestones and vendor performance
Access award-winning coaching and support
That’s why every single Bonfire customer has access to end-to-end, award-winning support and coaching—enabling you to get the most out of Bonfire and access procurement best practices from subject matter experts, at no additional cost.
We provide ongoing training to ensure that Bonfire continues to work for you, even as organizational demands change.
We host user meet-ups across North America, designed to bring together a community of Bonfire clients to learn and share best practices.
We run webinars dedicated to enabling our clients to reach the next level in procurement excellence.
Our interactive online academy of courses is perfect for training your team on the Bonfire product features at their own pace.
We call it our Client Experience team because we ensure that your team receives the same proactive, attentive experience across every end-to-end client function – from implementation, to product support, to ongoing coaching.
“It felt like we were registering for a new Facebook account. That’s really how easy it was.”
ANDREA TENA, SAN ANTONIO INDEPENDENT SCHOOL DISTRICT
“Either by phone or email, Bonfire customer support is very receptive and able to give us a solution with no problem. They’re absolutely amazing to deal with.”
JANICE VERHAGEN, WESTERN UNIVERSITY
“It’s nice to know that a platform is listening to the people that use it every day.”
AMY TEJIRIAN, BC NET
At Bonfire, our Client Experience team is just as big as our technical team, which means we put just as much effort into building our product as we do in ensuring that our clients are getting the most out of it.
Join the hundreds of public sector organizations that are seeing game-changing procurement results thanks to Bonfire’s proprietary Client Experience model.
Our Professional Services team is here to help with all your customized projects—including integration services, legacy data management, and negotiation support—upon request.